This office is responsible for developing and maintaining all college services that provide recreation and educational benefits for all the students. The office’s responsibilities are conducting various types of surveys that help the college to improve the services. Its responsibilities also include maintaining and redressing the student’s grievances, inquiries and suggestions.
The purpose of this procedure is to guide the members of the Students’ Experience Office (SEO) to get inputs from students through administering various surveys that help in evaluating the modules and services of the college. This feedback helps the college to enhance and improve services offered to students. In addition to that, the office endeavors to enhance students’ experience and provide high quality education. The surveys administered by the SEO also help to develop and improve the college programmes in the future. In addition, the student feedback is collected from the suggestions boxes placed around the college campus.
The purpose of the Student Grievance Redress procedure is to provide clear guidelines on handling student grievances in a systematic and time bound manner, enhancing students’ experience.
The aim of following up the disciplinary cases for action taken which can raise the student awareness with the guidelines and regulations on handling the disciplinary cases at MEC to be committed by students on a systematic manner.
Students’ meeting with Dean:
The purpose of coordinating the students’ meeting with the Dean for sharing their feedback to provide and enhance services provided for students.
No sub-units under Student Experience Office
Services for Students:
Handling Disciplinary issues/matters
Students’ meeting with Dean
Rehab Said, Head of Department
Office: AKH 107
Email: email@example.com Contact number: 24531734