Middle East College is vigilantly monitoring and responding to the ongoing Novel corona virus (COVID-19) pandemic. This webpage will keep you informed with important updates from MEC in line with the COVID-19 situation.
Our thoughts are with every member of the community as we continue to confront the unprecedented and evolving global challenges posed by the COVID-19 (coronavirus) pandemic and its impact on our lives.
Please adhere to all precautionary and preventive measures to prevent the spread of Coronavirus (COVID-19). Practice and preach (to your community and family through mechanisms that ensure social distancing measures) those health and safety directions of Supreme Committee and the Government authorities. The Health and Well-being of the entire MEC community is our primary concern.
Our Education journey will continue…
Middle East College announces Assessment Approach and Supportive measures for Spring 2020 and Summer2020. (19th April 2020)
MEC announces the supportive measures and assessment approach for the Spring 2020 and Summer 2020 semesters, in the context of the COVID-19 pandemic.The revised assessment approach draws on the guidelines of the Ministry of Higher Education, Sultanate of Oman; the teaching and learning strategy of the college; approaches undertaken by universities across the world in response to COVID-19; QAA’s guidance documents, advice from professional body partners including ICE and CILIP, UK and consultations with staff and students.
Live video lectures introduced after TRA's decision to lift ban on such technologies. (19th March 2020)
Middle East College introduced live video lectures to further strengthen its online learning after the decision by the Telecommunications Regulatory Authority (TRA) allowing the use of certain video conferencing technologies. Classes are now delivered by the faculty members through live video lectures, in addition to those previously introduced mechanisms.
Online learning introduced to continue study. (15th March 2020)
Middle East College has decided to continue the learning process through technology-enabled virtual classrooms while also ensuring health and safety of our community. Classes will be delivered online through study materials with voice-over instructions and formative assessments.
Classes on Campus suspended for a month. (14th March 2020)
Following the directives by the Supreme Committee in the Sultanate of Oman to monitor and guard against COVID-19, all classes on campus remain suspended for a month until 15th April 2020.
Frequently Asked Questions(FAQs)- last updated on 18 May
We’ve introduced online learning support to help you continue your study to keep you engaged with your studies during the period of suspension,. If you miss out sessions or don’t have the opportunity to learn at all throughout this period, you will have opportunities later after the period of suspension of study. Our faculty members will be touch with you to give you a good learning experience for the time available. As students who are used to online tools and committed to lifelong learning. We are confident that you will try hard to make use of the system. Let us work together. After the period of suspension, we will provide all students all the support as usual to complete your studies. Your assessments, labs, etc. will be appropriately planned after the period of the suspension.
Why is it important to engage with online learning during the period of suspension of study on campus?
In a period of uncertainty, the available time is precious and must be most effectively used. The philosophy and foundation of education in Oman is drawn from the inspiring words of the late His Majesty Sultan Qaboos bin Said Al Said, “Let there be learning, even under the shade of trees”. Learning happened in this country under the most testing of times, with minimal infrastructure and minimal support systems. Now we are world class. The exact term of this uncertainty is also not yet known.
The overall situation has further changed since Second Week of April, with the suspension of study being extended indefinitely by the Supreme Committee, for containing the spread of the virus. The Supreme Committee, while deciding to maintain the suspension of study in all educational institutions, highlighted the significance of efforts to activate and continue online education in the country. I would like to point out that we are also in receipt of Ministerial decree No. (25/ 2020) from the Ministry of Higher Education that directs us to continue the educational process for the Spring 2020 and Summer 2020 semesters using online remote teaching and learning mechanisms so as to ensure that student learning and advancement are not adversely affected. The decree also encourages us to employ online assessment mechanisms.
What does the move to online learning mean for the remainder of this term?
MEC is at the forefront in the country for it teaching quality as recognized by national and international authorities, including OAAA. MEC has been using ‘Flipped Teaching & Learning Practices’, so that students are provided with ‘active learning’ and ‘student led learning’ environment to make them ‘life-long’ learners.
As a MEC student, you are accustomed to getting your entire semester teaching, learning and assessments schedules (through MIG), learning material, including lecture PPT/Lecture videos, and formative assessments, etc, by the start of their every semester, for entire semester on Moodle. Most of you are also now familiar with ‘Massive Online Open Courses’ (MOOCs) and technology tools such as Kaizala, etc, since last few semesters. MEC is fully cognizant of the fact that the online learning is not as effective as the on-campus study, particularly when the challenges of ‘technological glitches’ and access to these platforms to all students, are an addition to it.
College has decided on an alternate approach so that you can focus on online learning and ensure that the current changes do not present you with additional challenges in life in the long run. This amended approach to assessments shall be applicable exclusively for Spring 2020 and Summer 2020 semesters. A detailed email has been sent to all students and staff in this regard. The modified assessments now is better for our students in the long term than deferring assessments to a later date or cancelling them altogether. Giving you the best possible chance to make progress now is better than delaying the assessment burden and worries to a later unspecified date, especially since a safety net of approaches allow us to accommodate worse than expected performance and to alter degree classification calculations.
Your teachers have sent you separate emails and discussed during online class session regarding the details of modified assessments and their submission deadlines. Therefore, during the online teaching period, you are requested to participate in all the online sessions of your module as per your regular Timetable of the semester to successfully complete your current semester. Your teacher will give all possible formative support to complete the assessments. You are encouraged to submit your complete single draft of assignment minimum 10 days before the submission deadlines ONCE for formative feedback.
PLEASE CONTACT YOUR TEACHERS FOR MORE DETAILS ON ASSESSMENT TYPES AND THEIR SUBMISSION DEADLINES.
What resources are available to help me continue my study online? How do I find information about using the tools and resources?
All the required information for engaging with online learning being provided by the college is available on Moodle. You can login to Moodle (and enter through the link for MS Teams) to join your online session as per Time-Table. Your teachers are also regularly sending emails and notifications (through Moodle/MSTeams/Kaizala) to inform you about the same. Additionally, guides on how to use online platforms is also available on Moodle.
Do I need to download any additional tools to engage in online learning?
You are not required to use any additional tool for engaging in online learning other than MS Teams and Kaizala. However, if a teacher finds any other tool more suitable for a module, he/she will assist the student in using the tool.
Any guidelines on the lab hours or hands-on learning during the period of suspension of study on campus?
During period of suspension of on-campus classes/conduction of on-line classes, there will not be any Laboratory session. Your teachers have designed activities for teaching the Lab component of the module. They will be explaining the process of carrying out such lab related activities online. They may also be providing information on Open Source Software /platforms/tools which provides very useful virtual learning experience similar to real laboratory session. Also, in case of learning programming in Labs, there are also free/student versions of software available which a teacher might recommend practicing and remain in touch with studies/learn more. Your teachers have also started conducting online workshops related to lab component where needed, to train you to use such online tools/platforms. This will ensure that when you return to actual lab on campus, you face minimum difficulty to conducting the lab session.
Are we sticking to the same class timetable as before?
Yes, the online sessions from Week 3 are being taken as per scheduled Timetable of the semester, unless the students have requested the teacher to conduct the online session at a different time but ensuring it doesn’t clash with timetable of any other module of the students. However, the last date of end of classes of Spring 2020 has been modified. Please refer to ‘Modified Academic Calendar’ for Spring 2020 available on MEC Intranet Portal
Will all the assessment schedule be changed?
Yes, the assessment schedules have changed. Your teachers are informing regarding the type and deadlines of modified assessments during the online class sessions. Please also refer to ‘Revised Module Information Guide – MIG’ uploaded on Moodle, for full details on modified assessment types and schedule.
Do I need to upload my assignments to Moodle as per the weekly schedule before?
Teachers have been giving additional ‘formative assessment’ from the start of online classes for supporting your learning, which will not be evaluated for marks. Now, modified schedule of your summative assessments is also informed by teachers. You are advised to refer to ‘Revised MIG’ on Moodle and contact your teacher for the schedule of modified assessment submission. The submission of these summative assessments will be accepted only through Moodle and will be subject to all academic policies of the College. Your teachers will give you feedbacks after the submission deadline as per schedule after completing all the academic process.
How do I manage my group assessments during this period?
There are generally no group assignments/tasks. Nevertheless, depending upon the requirement of the Module Learning Outcomes, teacher may design some tasks which require group activity within an assessment. However, student will NOT be asked to go outside home for any assessment, including projects. In case of group task is given, it would require use MS Teams for setting up meeting/discussions among the group members of a ‘group assessment’.
I am unable to visit the company/government agency to complete my live project. What can I do in this situation?
Decision regarding the assessments will be taken only after resumption of classes on-campus. Student therefore MUST not go outside home for any assessment, including projects. Your supervisor will be guiding you further on this during your weekly on-line meetings, using MS Teams.
What are the options if my study has been specifically impacted by COVID-19 infection?
MEC wishes you good health and believes that no students will be personally impacted by Covid-19 infection. However, if, God forbid, faces such a situation, he should first do as direct by Ministry of Health and authorities of the country. After, resumption of study, all possible support will be provided by the college as per MEC’s practice and need of the situation.
I’m facing difficulties to follow-up with online learning mode. How will I be supported?
All students, during this period of online teaching, as well as during regular teaching period, are encouraged to seek support and guidance of their teachers. In addition to your faculty/teacher who is regularly in touch with you through emails and online sessions, MEC’s IT Support Team, is also available to you for assistance. You can approach any of them through the regular online channels used for the purpose.
I’m unable to connect/engage with online learning due to infrastructural issues. How will I be supported?
Please keep your faculty/teacher informed about the difficulties. In addition to your faculty/teacher who is regular touch with you through emails and online sessions, MEC’s IT Support Team shall assist you, if needed to be.
Am I allowed to visit the faculty member on campus if any need arises?
Visit to campus during the period of suspension of on-campus classes for any purpose is not permitted. You can however contact your teachers through email/ MS Team Chat options.
Is attendance mandatory for online classes?
MEC is fully aware of the difficulties some students are facing in attending the online learning due to technological issues, financial reasons and due to work related issues. Therefore, though attendance is being taken by teachers for the purpose of record and daily review, it will not be used for calculating overall attendance percentage for permission to submit your assignments or declaration of result. It is, however, highly recommended to attend all these online classes to successfully complete the semester.
Any guidelines on continuing my internship during the period of suspension of study on campus?
As per Ministry guidelines, students on compulsory internship can continue the internship. However, if the organization where a student is doing compulsory internship shut-down due to government directives on COVID_19, students must inform the authority concern in the College. The students on ‘optional internship’ can take decision on their own but the college would urge such students to discontinue the ‘optional’ internship to avoid any possible health hazard due to Covid-19. Student of BSc Logistics Management are requested to contact their Internship Coordinators/Programme Manager/Head of Department for specific details on ‘Compulsory Internships’ which has to be completed in the current semester
How can I access the library resources on campus?
MEC Library E-Resources can be accessed through visiting MEC Portal: http://portal.mec.edu.om/ and then selecting ‘e-Library’
or by directly clicking https://elibrary.mec.edu.om/Mec and https://elibrary.mec.edu.om/LoginRedirect by selecting the desired resource.
Any authorirsed user of MEC Library can access / login to the e-resources using the e-Library username (MEC email id) and e-Library password. First time users have to activate their e-library account using the link given there.
How can I extend the due date of my library book? How do I pay fines, if any?
Library has already communicated to all students vide email dated March 31, 2020 and again on April 21, 2020 that due to suspension of ‘On-Campus’ activities/ Classes’, the ‘Due Date’ for return of the issued books by MEC Library has been extended till future notice. You therefore need not worry about return of books issued to you till on-campus activities resume.
Since the modified assessments have been announced by your faculty, MEC library encourages you to use MEC Library Portal (available in MEC Portal http://library.mec.edu.om/uhtbin/cgisirsi.exe/?ps=jLg34tzHpD/0/157450007/60/502/X
We also encourage to use MEC Library resources, especially during the period of suspension of ‘on-campus’ classes. Use the link https://elibrary.mec.edu.om/Mec
You can contact us via email firstname.lastname@example.org
Will I be able to access the e-resources from home?
All authorirsed MEC Library users, including all students, as during regular semester and holidays, can access the MEC E-Resources from within as well as outside the campus. Use the link for MEC Library Portal (available in MEC Portal) http://library.mec.edu.om/uhtbin/cgisirsi.exe/?ps=jLg34tzHpD/0/157450007/60/502/X
Use can also use the direct link https://elibrary.mec.edu.om/Mec
Is it permitted to isit the campus and use the lab facilities during the period of suspension of study on campus?
Visit to campus during the period of suspension of ‘on-campus’ classes for any purpose is not permitted. You can however contact your teachers, or respective office through email.
What all student support services are offered during the period of suspension of study on campus?
All the students support Offices and Departments such as the Student Experience Office, Students Activities Office, Career Services, Alumni and External Affairs Department, Library & Learning Resources Center, IT Support Office, Center for Academic Writing, and Students Success Center are operational on campus to support students during the suspension of ‘on-campus’ study. Students can approach them through the telephone number of the Office/Department or through email.
How do I seek support from Centre for Academic Writing?
The Center for Academic Writing have scheduled ‘on-line’ sessions, as per Timetable of the selected modules. Additionally, they are available through telephone of the Center and email.
How do I seek support from the Student Success Centre (SSC)?
All the students can approach the Students Success Center during the suspension of ‘on-campus’ study through the telephone numbers of the Center or through email.
How can I avail the services offered by the Registration department?
Most of the Registration Office services are available on SIS such as letters requests, Supplementary registration, module withdrawal etc. For any other queries students can contact the Office through the mail group through RegistrationOffice@mec.edu.om. .
How do I raise a grievance in the current situation?
If a student faces any issue related to the online teaching and learning process (other than the technical issues) or with any services of the college during the class cancellation period, student may contact the Students’ Experience Office through the Office’s email: email@example.com, and give complete details regarding the issue, then the SE officer will address the student’s grievance as per the approved grievance redress process . Subsequently, the student will follow up on his/her case through the college’s email as well. Students are also urged to continuously check their emails for the latest updates from the college on their grievance cases.
Can I book the sports hall or auditorium during the period of suspension of study on campus?
Unfortunately, during this current period of suspension of study, students are not allowed to book the auditorium or the sport hall.
How can I request the support of IT services during the period of suspension of study on campus?
IT Services Portal https://its.mec.edu.om will assist simplifying your access to all core IT services you need. As well as you can easily reach IT Services Team through any one of their communication channels listed below.
1- Support System https://support.mec.edu.om
2- Support email firstname.lastname@example.org
3- Contact Us Page https://its.mec.edu.om/contact
4- Tel: +968 24531555
I am an International Student and my Visa is getting expired in few days. How do I renew my Visa?
Visa renewals can be undertaken after the current situation return to normal. In the meanwhile, Royal Oman Police has addressed any concerns on this through their press release. Please find details here: https://www.omanobserver.om/need-not-worry-about-visa-expiry-rop/. Please contact the International Officer on 24531755 OR 71185463 for further details
Have you cancelled all the events and activities on Campus?
For the time being yes, and we will be conducting online competitions and activities in the meantime. You are encouraged to send us your suggestions on such activities as well.
Have you cancelled the International Student exchange programme for the term?
Yes, we have cancelled the international Student exchange program for the term and will resume in the next term. In the meantime, focus on reading about the countries you wanted to visit and prepare yourself better.
How does it affect the point system?
Students will get points for participation in the activities and competitions conducted online.
Can I stay in the hostel during the period of suspension?
Students are not allowed to stay in the hostel during this period of suspension of classes.
Will I be charged for my hostel accommodation during the period of suspension?
Students staying at College hostels shall be exempt from paying hostel fees for the period starting March 15, 2020 until the date of official commencement of classes on campus.
How do I make the fee payment ?
You may pay your fee easily through any of the two options below.
You can transfer the payment to our Bank Muscat account: 0315003468080017. Please ensure that you mention your Student ID in the remarks column. Once payment is completed, you can intimate the same through our email, email@example.com
You may deposit the cash in CDM machine to our Bank Muscat account: 0315003468080017 and send the deposit slip and Student ID to firstname.lastname@example.org
For any related queries, you may call the following numbers:
Arabic - 24531418 (between 8:30 am & 2:30 pm)
English - 24531419 (between 8:30 am & 6 pm)
What do I do in case I’m facing some financial hardship during this period?
MEC has established procedure to provide Financial Support to students. We advise students to submit an application at AccountsOffice@mec.edu.om with reason and supporting documentary evidences. We shall consider applications as per rules and regulations of MEC policy.
Let us all maintain good hygiene and follow social distancing protocols to protect ourselves and others from getting sick. Please watch the videos given below which guides us with measures to help protect against COVID-19 infection.
Video published by the World Health Organization (WHO) in English:
Video published by the Ministry of Health, Oman in Arabic:
GENERAL HEALTH TIPS
DISCLOSE the required information with Ministry of Health (24441999 or 1212) when symptoms appear on you or any family members
DON’T PANIC. Be prudent and help limit the spread of COVID-19
PRACTICE social distancing by avoiding shaking hands, hugging and maintaining a safe distance from others.
AVOID gatherings and crowded places
WASH your hands frequently with soap and water for at least 20 seconds
AVOID touching your eyes, nose or mouth with hands.
STAY INDOORS during weekends, holidays, after work and/or as per the directives of competent authorities.
AVOID visiting public places and markets unless extremely necessary.
SPREAD awareness about COVID-19 among your family members.
COVER your sneeze or cough with a tissue.
DISPOSE OF used tissues or similar materials immediately after use.
AVOID close contact with people who are sick with symptoms.
General Foundation Programme
24531 732 / 733
24531 755 / 763
24531 735 / 736
Registration Office : RegistrationOffice@mec.edu.om
Accounts Office : AccountsOffice@mec.edu.om
For Moodle Support : Moodlesupport@mec.edu.om
For IT services related matters : Support@mec.edu.om
Assessments Office : email@example.com
Students Success Center :SSC@mec.edu.om
Admission Office :Admissions@mec.edu.om